"Thank you for the wonderful service you provided in sending the flower gift basket that I ordered. Not only did the flowers arrive at the time requested, but I also learned that they were absolutely Gorgeous."
Reviewed by Shirley B. - Rating: 4.9 Shreveport LA, USA
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.9 North Ryde NSW, Australia
"For a long time, I searched a website to send a gift to my friend in China. Finally, I found this one with excellent reviews. Well, I am not deceived : excellent service, reliable, recommended 100% and my friend was delighted. For sure, I will use their services another time."
Reviewed by Liudmila - Rating: 4.7 Novocherkassk, Russia
"All good they loved it. Thank you and the team very much for your help and going the extra yards for us especially as it did get a bit tricky for a while. Will definitely recommend your company."
Reviewed by Jon M. - Rating: 4.3 Brisbane QLD, Australia
"I ordered a gift basket at Xmas. It was lovely and just as it looked online. I am in Australia and had delivered to USA. Very good service and phone validation. Will be using you again."