"For a long time, I searched a website to send a gift to my friend in China. Finally, I found this one with excellent reviews. Well, I am not deceived : excellent service, reliable, recommended 100% and my friend was delighted. For sure, I will use their services another time."
Reviewed by Liudmila - Rating: 4.9 Novocherkassk, Russia
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 5 North Ryde NSW, Australia
"You don't need to improve anymore.
The whole experience was perfect.
From the website to the delivery.
100% Professional. THANK YOU."
Reviewed by Jorge V - Rating: 4.3 Buenos Aires, Argentina
"Mike called me today, all emotional and showed me the basket over Skype. He just returned from his business trip in NYC and found the gift at his door steps! I selected the exact gift he wanted, he is happy as a kid. Thank you!"
Reviewed by Irina - Rating: 4.1 Moscow, Russia
"I recently ordered flowers from Gift baskets overseas for a co-worker of mine in Singapore. Ordering from the US I wasn't sure what to expect. Well let me tell you what to expect is nothing short of EXCELLENCE! The recipient was so delighted she took a picture of the flowers to send to me. I was never so pleased with anything in my life. They were beautiful, reasonable, and the customer service I received was outstanding. Do yourself a favor if you need to order something for overseas use this vendor."