Thank you for doing such fine work!
I appreciate what you have done. It allowed me to send my love and aloha to my beloved friend more than half way across the world. She was very surprised and happy to receive her special favorite flower, white roses, in perfect condition. Thank you for making that possible !!!
• Reviewed by Fred G - September 01, 2015
It's great to find some online businesses who are able to provide a fast response by email and phone. I was able to call them even at 1 am and someone was always there to answer questions about my corporate order. My family has relatives in Italy and my husband is German, so we were lucky to find a place that delivered almost anywhere in Europe and US. Their prices are on a higher end, yet their customer service and speed of delivery was something I didn't mind paying for.
• Reviewed by Deb - October 02, 2018
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
• Reviewed by Andre T - April 11, 2018
(North Ryde NSW, Australia)
Great service, on time delivery and high quality products. My husband in Dubai thought that someone in Dubai had ordered it on my behealf since the cake came from the best bakery in Dubai. It was a hit. I am so happy to have found this site to surprise my husband on special occassions. Thank You! :)
• Reviewed by Loyda - June 24, 2017
(LA, New York)