This was the first time we worked with the company and the experience was great. We are in South America and we sent gifts to several countries. We were afraid that we would not be able to control the delivery and/or the situation, so we repeatedly sent inquiries. We received immediate response to all our questions and doubts, we were informed of every package delivered or processed, and the corporate specialist that we worked with was very accurate, kind, helpful and professional, I highly recommend them. It is a serious and responsible company.
• Reviewed by Cecilia Isasa, NETCOM - January 01, 2019
Last night I got a confirmation that the recipient received the cake and greeting card. I'm so glad that you solved the problem. I was considering for the next year to look for another company, but as you took care about the reported issue, surely I will come back to you for your services. Thanks a lot. Keep doing a good service, and take care of this kind of issues for future customers.
• Reviewed by Gabriela A - September 21, 2015
I wanted to send a gift to my boyfriend in UK and am in one of those developing countries where the use electronic payment system is not available to pay online with a credit card, and my bf's birthday was on Saturday. I googled a weekend delivery facility and thanks God I found Giftbasketoverseas. I sent an email to them seeking confirmation that they would deliver on saturday and got a confiration response in the next 5 min... I was like waouwwwww... what a professional customer service! When order time came I wondered how will I pay? I went through their website and found offline payment methods suitable to my location, -a wire transfer to their bank account or western Union money transfer. I sent the cash via western union and communicated to them MCTN, they collected the cash then asked me for details of my order.. they created it.... The basket was delivered on the right day and at the correct location, my boyfriend was speechless when he received it... I really appreciated the professionalism of the service... Great!
• Reviewed by UWERA M. - December 13, 2017
Thanks for making this process very easy and reliable! Very happy with digital picture proof. I can see how the reciepient gets a gift. This is so great. I will send more in the furture. Please add more cosmetic and jewelry items for me to select. Customer service ladies are also very nice. They are so polite and informative. I like them. Thank you!
• Reviewed by Mint M - April 17, 2018
(Hills Estates CA, USA)