"Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way."
Reviewed by Ned - Rating: 4.2 CA, USA
"To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Mrs Ling Walters"
Reviewed by Mrs Ling Walters - Rating: 5 Singapore
"I was very hesitant to use an unknown online process after several bad incidents in the past but I was so very happy with the results. The service was efficient and the contact from staff was fast and courteous. I was reassured when the ladies at GiftbasketsOverseas immediately noted the special delivery address and the fact that it was for my 90 year old Aunties Birthday. Auntie was surprised and teary at receiving such a wonderful basket and flowers. She was overwhelmed and the envy of her peers and fellow residents. Thank you so much for helping me celebrate a special lady. I can't recommend you highly enough.