I would go so far to say this is the best customer care I have ever received. This is a very professional company, end to end. The follow up from the confirmation of the order to the delivered goods was perfect.
Kelsey Swaby - December 20, 2017
I would like to thank you for the gift that surprisingly over-shocked my fiancee when he came into his room, it was already there... he was even so boastful taking picture and sending it to me thinking it was from the hotel like a giveaways since Chinese new year was just over, and a told him to go over if there was a note... he was even more shocked when he saw the line 'Hi babe' and made him curios how could it be from the hotel? Later he just knew, it was from me..so cute and I'm really happy he was so surprised and really making his day even when I am away ;)..thanks gift baskets overseas, thanks for making our valentines day & our upcoming 2nd yr anniversary possible for us... it was really great indeed.. Warm greetings, Elvira
Elvira G - February 15, 2018
Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way.
Ned - April 25, 2018
I work for a company with international clients. I called to confirm the quality and contents of the gift basket, submitted an order on a Friday and it was delivered in Korea early Tuesday morning. Excellent communication through the whole process. They even called me to confirm that the credit card I used on the order was mine!
Elizabeth - December 22, 2015