When I did the order I was bit suspicious... But then I received a picture from my boyfriend extremely happy telling me he had received a gift! And it was delivered exactly as I ordered and the products were very good and fresh! Thank you giftbasketsoverseas!
Joana F - October 16, 2015
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
Andre T - April 11, 2018
(North Ryde NSW, Australia)
We were recipients of the basket for Christmas and have really enjoyed it all! The food is very tasty and fresh quality. We are enjoying the wine also! All very enjoyable!
Barbara - February 02, 2017
I did an order with this company from Italy to South Korea . All the team made a lot to track my order and try to satisfy my request. I really appreciate their effort and I would like to thank them for their high professionalism ! The gift was exactly the way that I expected and was really appreciated ! They also gave me a discount for my next order. In Europe this never happens !!! So, I will HIGHLY recommend them to all my friends and also for everybody who wants to make a nice gift!!! Keep working like this!!!! THANK YOU FOR EVERYTHING !!!!!
Elena - February 15, 2018