It's my second time ordering with you guys. I have nothing to complain about. Quiet the contrary, you guys are serious in business, offering good products and prices with punctuality. Congratulations!
Fábio A - October 13, 2015
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
Andre T - April 11, 2018
(North Ryde NSW, Australia)
Great service, on time delivery and high quality products. My husband in Dubai thought that someone in Dubai had ordered it on my behealf since the cake came from the best bakery in Dubai. It was a hit. I am so happy to have found this site to surprise my husband on special occassions. Thank You! :)
Loyda - June 24, 2017
(LA, New York)
I have had a email from her son Stan and said that Madeleine was thrilled with the arrangement of roses for her 91st birthday.
Thank you again for your service.
Kathy P - October 12, 2015