It is worth mentioning the person I interacted with Catherine Cusack was amazing. Prompt with responses polite and accommodating. I cannot thank her and the company enough for making this happen. Can’t wait to order again.
This holiday season my company had over 50 recipients in all parts of Europe and Canada, I worked with Alyssa Bell on this order, and I have to say the communication was absolutely on point at all times. She made sure we were a part of the process every step of the way, and our clients were so happy with their baskets. Thank you, Alyssa, for making our experience here at Segpay great! We will not use anyone else going forward for our overseas clients other than this company!
The first time I ordered packages for a variety of targets worldwide from this company, I was afraid, but all arrived on time and as expected! They have excellent customer service (Yaroslav) and I received a central invoice. A very simple invitation can be created with several items/recipients/locations and the team responded to any questions patiently and quickly, so I would definitely use them again!
Your customer service is exceptional. I also greatly appreciate the conscientious delivery. My friend was not home at the time of delivery this morning and the delivery person called him. Fortunately my friend was only a couple of blocks away.
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