The customer service is wonderful. They rang me within 30 minutes the first time I used them as I had forgotten to add receiver's phone number. Another time I got the address wrong and they sorted it immediately I realised. I use twice a year to send gifts to my son in Hong Kong from UK. They are always delivered on time and are beautifully packaged and of high quality.
Thank you so much - our daughter was out when the flowers were first delivered and they made a special late delivery as it was her birthday - great customer service, especially when you send from one side of the world to the other.
I've sent a white orchid to the funeral ceremony for my friend overseas. This was really important to me, as the orchid was for her on behalf of my presence. I have never done this before, so I wasn't sure about the timely delivery. It was delivered, on time. Our mutual friend said the flower was very beautiful.
I've used this company for the past two years to ship corporate gifts to locations in Japan and Europe, and my experience working with Mariana Pereira and the GBO customer service team has been outstanding. The website is user friendly, easy to make selections and track deliveries, and the high quality gifts have been well received so far!
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