I use Gift Baskets Overseas for client holiday gifts and appreciate their very responsive customer service. They quickly assisted with determining which items were available for the many countries we were shipping gifts to. I also like that they kept me updated and assisted when I had questions. We switched to Gift Baskets Overseas for their better inventory and customer service.
I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
Despite a couple of problems, the flowers were delivered on time and were very well received, The customer service team kept me informed throughout the process. Very impressed.
So efficient. A pleasure to book and deal with. Delivery was on time. Will definitely be ordering from you again. Amazing service.