I have been a loyal customer of this platform for two consecutive years, purchasing Christmas gifts annually for our customers overseas. The gift boxes are elegantly crafted and aesthetically pleasing, which have been well-received by all of my clients. Additionally, the customer service representatives are highly attentive and provide thorough responses to all inquiries. I hereby give my full recommendation and intend to make further purchases on this platform in due course.
I have never sent anything overseas before but I found Gift Basket Overseas (GBO)and they were the most customer service friendly company I`ve ever done business with. I picked out one of their baskets and sent it from the U.S. to Colombia South America. The basket arrived on time but wasn`t exactly how it showed in the catalog. When I pointed this out to GBO they appointed Alex Praet as my personal customer care specialist. Alex immediately said they want to make it right and allowed me to pick out another basket at no charge, I was shocked this was above and beyond what I expected. They had a new basket delivered within days. Then I wanted to send a spa package to that same person in Colombia so I reached out to Alex to help me find a spa close by. Alex took it upon himself to find a local spa and negotiate a good price, and the best part was GBO does not even offer that product but Alex helped me secure it anyway. I have never written a review on anything before but I felt compelled to do so because of the extraordinary customer service I received from Alex and Gift Baskets Overseas. And the person I was sending these gifts to was overwhelmed with joy, it was an amazing experience. Do not hesitate to use this company for any of their products, they are amazing.
So efficient. A pleasure to book and deal with. Delivery was on time. Will definitely be ordering from you again. Amazing service.
It is the first time that I order such gift to be sent to a far friend. I enjoyed each single step it went through. And I want to thank all the customer service staffs who helped me.