Superb communication & customer service. Despite very late ordering Alyssa Bell managed to ensure our clients received their gift baskets from us & kept up updated throughout.
Finding a gift solution for our vendor in Indonesia seemed daunting, but I didn't want his work to go unnoticed with a special gift at the holidays. I ordered with a "we'll see how this works, low expectation" feeling. And then I got an email from our vendor thanking us for the gift and sharing photos. He was so excited to receive the gift and mentioned he didn't know how I'd achieved it. People had tried to send him things in the past that just got lost in the post office and he was never able to claim them. He joked and said I must be a wizard. :-) It was such a delightful experience for both of us. Thank you for bringing this service to life.
Very impressed with timely service and ability to customize order (and card / message). Very good updates on the delivery via email. Thank you.
My daughter received her little gift! It was perfect end to midterm week. I can’t thank you enough for being in touch and working so hard to make this happen. I realize it was a small purchase but it meant a great deal to us.