To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Mrs Ling Walters
• Reviewed by Mrs Ling Walters - September 24, 2017
Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way.
• Reviewed by Ned - April 25, 2018
The recepient of the birthday gift reported to me that the basket was very tastefully arranged and the person who called to announce the delivery was really polite, and so was the deliverer. The gift was delivered at the exact ordered date. This is a very convenient and time-saving service. Thank you.
• Reviewed by Sandra - February 12, 2017
(Jacksonville FL, USA)
The service is simply excellent! I confess that I initially had several fears. But considering the positive reviews I decided to take the risk. I ordered a basket for Valentine's and it was delivered today to my husband who is working in Honduras (we're from Argentina). And he just called me very excited because he entered his room and found the gift. They delivered my gift promptly, right on time. And my husband said the gift was very cute. Also during these days their customer service constantly kept in touch with me to arrange the details. I recommend them without any hesitation.
• Reviewed by Andrea Q - February 14, 2018