I've worked with GBO for 13 years and year after year they deliver exceptional experiences from beginning to end. I've been working with Mariana for about 4 years now and I couldn't ask for a better partner to work with. She is so very helpful and everything, and I mean everthing exceeds expectations.
They offer endless options and ship globally, which is important because the logistical side of gift-giving and creating an experience for your partners or customers can often be the most challenging part. Their support team is extremely responsive; when one of the gift recipients was unresponsive, Gift Basket Overseas kept me updated and tried several ways to reach the recipient. I truly appreciate their dedication and the quality of their service. Sending gifts internationally can often be unpredictable, but this service saved me a great deal of time and stress.
Conversing with the customer service Representatives on the telephone was professional and courteous. They contacted the recipient 24 hours in advance. Prompt delivery on the day it was scheduled. Cordial delivery driver person who helped give instructions on how to preserve the bouquet. The Christmas bouquet is just as pictured on the website. Truly Beautuful! This was delivered to Zaparyzhia, Ukraine. Despite the unspeakable adversity the Ukrainian people are going through, this is more than outstanding service! You brought real joy to my friend, Tatyana, in Zaparyzhia. Thank you for making it such a wonderful and blessed Christmas for her!
Finding a gift solution for our vendor in Indonesia seemed daunting, but I didn't want his work to go unnoticed with a special gift at the holidays. I ordered with a "we'll see how this works, low expectation" feeling. And then I got an email from our vendor thanking us for the gift and sharing photos. He was so excited to receive the gift and mentioned he didn't know how I'd achieved it. People had tried to send him things in the past that just got lost in the post office and he was never able to claim them. He joked and said I must be a wizard. :-) It was such a delightful experience for both of us. Thank you for bringing this service to life.