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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4.7
North Ryde NSW, Australia



ordered by price: Under $100 | $100-$200 | Over $200 | All prices

Product ID: 10881


Private Holiday Basket


USD $269.95



Product ID: 10883


Festive Feast


USD $299.95




Product ID: 10162


Sparkling Celebration Gift Basket


USD $299.95



Product ID: 10123


Champagne Soiree Gift Basket


USD $299.95




Product ID: 10088


Complete Celebration


USD $299.95



Product ID: 10161


Golden Walk Gift Basket


USD $334.95




Product ID: 10172


Romantics Advance


USD $299.95



Product ID: 10243


Charmer


USD $299.95




Product ID: 10155


Jim and Jack Gift Basket


USD $329.95



Product ID: 10170


Affairs of Heart


USD $329.95




Product ID: 10739


Chocolate Lovers Treasure


USD $299.95



Product ID: 10737


Sweetness Reigns


USD $299.95




Product ID: 10011


Night Life Delivery


USD $279.95



Product ID: 10018


A Touch Of Love


USD $279.95




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