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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4.2
North Ryde NSW, Australia



ordered by price: Under $100 | $100-$200 | Over $200 | All prices

Product ID: 10731


Hosts Dream


USD $179.95



Product ID: 10892


A Holiday that Sparkles


USD $209.95




Product ID: 10251


My Sweet


USD $199.95



Product ID: 10306


Contrasting Colors


USD $189.95




Product ID: 73


Crabtree and Evelyns La Source Extravaganza Gift Box


USD $174.95



Product ID: 10194


Culinary Classics for Spring Festival


USD $209.95




Product ID: 1902


Uniquely Unicorn Cake Pops


USD $164.95



Product ID: 1909


Soaked in Sunshine Cake


USD $164.95




Product ID: 1910


First Year Petal Smash Cake


USD $179.95



Product ID: 1911


First Year Silky Smash Cake


USD $159.95




Product ID: 10288


Holiday Wonderland Gift Collection


USD $199.95



Product ID: 10140


Best Wishes


USD $179.95




Product ID: 10281


Bringing Them The Best


USD $189.95



Product ID: 10115


Holiday Bounty Gift Basket


USD $199.95




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