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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4.8
North Ryde NSW, Australia



ordered by price: Under $100 | $100-$200 | Over $200 | All prices

Product ID: 4487


Scotch Gift Basket


USD $379.95



Product ID: 233


Unforgettable Pair


USD $399.95




Product ID: 387


Caviar Indulgence


USD $524.95



Product ID: 389


Caviar Exploration


USD $469.95




Product ID: 4580


Elegant 18 Gift Basket


USD $379.95



Product ID: 1220


Something For Everyone


USD $534.95




Product ID: 10005085


Unbelievable Fruit and Gourmet Gift Set


USD $599.95



Product ID: 20004681


The Celebrated Quartet Gift Basket


USD $359.95




Product ID: 20004706


Sophisticates Wine Case


USD $399.95



Product ID: 1063


Happy Holidays with Duckthorn Vineyards


USD $709.95




Product ID: 10291


Majestic Flavors


USD $499.95



Product ID: 725


Bubbly And Bites


USD $599.95




Product ID: 4465


Wine Explosion


USD $649.95



Product ID: 954


Chocolate Decadence Gift Set


USD $449.95




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