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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4.6
North Ryde NSW, Australia



ordered by price: Under $100 | $100-$200 | Over $200 | All prices

Product ID: 10005042


Healthy Guru Gift Set


USD $89.95



Product ID: 71


Bright Delight


USD $74.95




Product ID: 1326


Spoiled By Chocolate


USD $89.95



Product ID: 4459


Fruit Explosion Cupcakes


USD $69.95




Product ID: 4461


Chic Cupcakes


USD $69.95



Product ID: 4448


Birthday Tower


USD $89.95




Product ID: 4498


The Best Things Come in Threes


USD $69.95



Product ID: 902


Rosh Hashanah Delights


USD $89.95




Product ID: 1095


Memory Box


USD $64.95



Product ID: 1281


Remember Summer


USD $74.95




Product ID: 4473


My Better Half Keychain Set


USD $39.95



Product ID: 10005044


Creativity Overflows Gift Set


USD $89.95




Product ID: 1569


Simply the Best Pumpkin Cake


USD $89.95



Product ID: 1407


Blossoming Romance


USD $89.95




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