Gwen and Ramiro surpassed the usual level of customer service as always. I am deeply impressed with prompt, polite and professional approach to on-line ordering which must at times really test your patience and endurance! It is a pleasure to shop with this company.
About 7 years ago I used to consult for GiftBasketsOverseas, but haven't had any relationship since then. I now have some friends in Mexico where I visit regularly and needed to send a gift. Because I worked with them I was familiar with the process and felt confident that this is the right solution. I purchased a thank you gift basket for someone I had just visited in Mexico and not only did it arrive a day early (which was good for this situation), but the gift basket was bigger and had more than what the picture showed on the website. I've used this service for Puerto Viejo Costa Rica and other places over the years and never had an issue. There will always be some unknowns when sending gifts overseas, but the constant communication they set up is what calms my nerves. I couldn't be happier with this experience.
Pleased with GiftBasketsOverseas and their help during the holidays especially - when we must get gifts to numerous continents and countries. They make the process SO MUCH EASIER. They're very communicative if an address is incorrect or a basket i wanted isn't available in a certain country. THANK YOU TO MY GIFT EXPERT ESPECIALLY - Diana Dunn!!! I've been working with her for a few years and she always reaches out proactively to ensure I dont miss my deadlines.
I send 2 packages with this company and had a pleasant experience. Not only packages arrive as the picture indicated, also due to a delivery issue the customer service promptly took care of the issue. I appreciate their communication with me and commitment for customer service.
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