Thank you so much - our daughter was out when the flowers were first delivered and they made a special late delivery as it was her birthday - great customer service, especially when you send from one side of the world to the other.
I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received.
This holiday season my company had over 50 recipients in all parts of Europe and Canada, I worked with Alyssa Bell on this order, and I have to say the communication was absolutely on point at all times. She made sure we were a part of the process every step of the way, and our clients were so happy with their baskets. Thank you, Alyssa, for making our experience here at Segpay great! We will not use anyone else going forward for our overseas clients other than this company!
I originally set this up for a Monday delivery. When I found out the recipient was not home that day customer service helped to change the delivery date and confirm with the delivery driver that the intended delivery needed to change. I received an email this morning from the recipient to tell me she had received the package on the agreed delivery date. All is great. Thank you for the support. 😊
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