Client Testimonials

Customer Testimonials

Below are just few recent testimonials from our customers. You are welcome to submit your own feedback about our service. In addition you can read more customer reviews about our service on TrustPilot, Yahoo Business Reviews and BBB (US Better Business Bureau) website . You can review a list of our corporate clients here.

We are 100% committed to your satisfaction.

Independent Customer Reviews on Trust Pilot
Gift Baskets Overseas - Better Business Bureau Accredited business

Read feedback below from many of our senders:
Corporate Customers | Personal Gift Senders


" GiftBasketsOverseas has employees that are the perfect level of frank and kind. They were willing to help me cut costs where I could, while making sure all my gifts were the quality I expected. "

February 3, 2016 - Kyani Corporation, Hong Kong

" Service fast and helpful. Very quick response time. We've ordered before and love the service and clients loved gifts! Employees are so kind and helpful. We will keep coming back! "

January 5, 2016 - Addison Biological Laboratory, Inc.

" From start to finish my order was handled with the utmost professionalism. Many thanks to Olivia and her team. I will be contacting you next year for my order again. THANK YOU! "

December 28, 2015 - Accenture

" Delivering to countries where it would be difficult to deliver to. Fast service, prompt delivery and follow up. Can not think of a better service. "

December 23, 2015 - SegPay

" Amazing service: the customer support that they have is multi-channeled, I loved the way they offered their support. It is on-time, lots of options at reasonable prices. Most importantly: they care for your gift recipients like they care for their own. "

December 23, 2015 -

" I loved the selection. I also really liked that I was able to create a spreadsheet for my orders. It kept everything organized and easy. "

December 18, 2015 - Maxi Media

" They noticed that some of the gift baskets were duplicate and make contact with me to verify that they should be removed. That's going over and above the call of duty. I also had some last minute deletions and those were handled quickly as well. Great company and awesome service. "

December 17, 2015 - ARC


" We've ordered with GiftBasketsOverseas before, and we keep coming back because the quality of the service and the gifts are unmatched. "

December 17, 2015 - Taylor-Dunn


" The service was fast and helpful. I never waited long for responses to my questions, and the ordering process was simple. "

December 16, 2015 - Sam McCoy Team


" Margaret and the team were very responsive and made this an easy and hassle-free process. Given the time of the year, it is nice to have a process that just works without hiccups. The recipients are very appreciative of their gifts as well. Many, many thanks! "

December 14, 2015 - General Electric


" They made everything so easy! I had a number of countries to send gifts to, and GiftBasketsOverseas.com took care of all of them for me. "

December 11, 2015 - Absolute

" GiftBasketsOverseas made my holiday gift shipping very easy! The Corporate Gift Consultant I worked with was very prompt answering questions, and made me feel at ease that all my gifts would arrive on time, and as planned. I had a number of countries to ship gifts to, and GiftBasketsOverseas took care of them all. I will definitely be using them again next year. "

December 8, 2015 - Analysis Group

" We've used Gift Basket Overseas for the last few years and they have always been fantastic! The customer service is great, the baskets are perfect and the delivery is quick. They really do take the hassle out of shopping. "

December 7, 2015 - Excite Logistics, Australia

" GiftBasketsOverseas is really a global one-stop shop. They've got thousands of gifts to choose from, and hundreds of delivery locations. I found great gifts for everyone on my list. "

January 7, 2015 - Intend Media, USA

" This is my 2nd year working with Irina Fossil and she as been exceptional. I've had deliveries to a number of countries and they were all received at the schedule date. I am very happy with giftbasketsoverseas.com. "

January 6, 2015 - Rabobank, United States

" I ordered a Christmas basket for a relative in Italy, as it was close to Christmas I was concerned that it would not be there on delivery date, as it turn out it was delivered the morning after the requested date, however I was aware that it might be a little late as it was stated on the order page. I am very satisfied with the service and my relative was very happy with the basket. I will certainly use this service again. "

December 24, 2014 - France S, Ontario, Canada
(Savory Gourmet Basket Gift to Italy)


" I love that I could tell them what country I wanted to send a gift basket to and the amount I wanted to spend and they would give me a list of suggestions so that I didn't have to go through the whole catalog. They responded to my questions very quickly and processed/delivered the orders right on time! Sempi in customer service is a pleasure to work with! "

December 16, 2014 - Wright Manufacturing, Inc. , USA


" I can highly recommend using Gift Baskets Overseas to anyone for both business and personal hampers. Their customer service is excellent and they have a huge range of varying values. I originally enquired with them as I had to send 5 hampers to Business Clients in 4 different countries. I was served by David who made the whole process easy & very professional. Based on David's excellent customer service I have now also decided to use them for my own private Christmas hamper to family in the USA. Once again, excellent customer service. I will definitely use then again for both private and business. If you are looking for quality products with professional service you can't go wrong. "

December 14, 2014 - Pyramed, Australia


"GiftBasketsOverseas provided a superb service. They are fast, helpful and customer oriented. The delivery was very fast too. Irina who was responsible for our order was so nice and helpful. "

December 11, 2014 - Euro Jet, Marketing Manager


" I had a last minute idea to send my friend in Belize a birthday gift basket. As a first time customer, I am delighted with the service. It was delivered right on time and my friend loved it. I especially loved the handwritten note with my message that was included because it gave the basket a personalized touch, as if I'd written it myself. I will definitely be using this company again. "

December 10, 2014 - Dinorah B., Panama
(Time for a Coffee Break Gift to Belize)


" I'm from the Philippines and my partner is currently working in Kuwait. A month ago, i was so worried on what to give to my boyfriend on his birthday given that he is abroad. I first decided to send him a material gift thru courier, however I was quite worried if it will come on time. So I searched online for a company which delivers gifts abroad. I happened to see Gift baskets overseas. I checked all the reviews and there are so many and everything seems positive. Thus, i never hesitated. I sent them a message and they replied right away. They are very accomodating and nice. My partner received the Black forest gift cake together with the greeting card just in time. He was so happy and so I am. Thank you so much gift basket overseas and to all the employees behind it. It means a lot to me. "

November 23, 2014 - Ma Leizl Lacsa
(Black Forest Gift Cake from Philippines to Kuwait)


" I cannot speak highly enough of Giftbasketsoverseas and their excellent service. I ordered a birthday cake for delivery to Kansas from Australia without realizing I had to allow 3 working days for the order to be facilitated. Nevertheless, my daughter received her cake at her work place right on the day. She was thrilled with the excellent quality of her gift cake and very impressed too that the company followed with an email to make sure she had received it. I would not hesitate to use Giftbaskets overseas in the future. You will not be disappointed! "

November 5, 2014 - Maree Plazzer
(Chocolate Birthday Wishes to USA from Australia)


" I am a new customer and tried this business for the first time. The recipient is a mom with 2 children, they are very satisfied with the delivery, the roses and the very fine chocolates . I've recommended this business to many members of my family. "

October 23, 2014 - Source: BBB Review
(Roses from the USA to Russia)


" Great company. Great products. Great customer service. I was called to verify my purchase. I entered the discount code incorrectly and without being asked the company refunded the discount to my credit card. Can't get more honest. I totally recommend this company. "

October 2, 2014 - Jack H.
(Bordeaux in a Basket from the US to the United Kingdom)


" First time to use-definitely not the last!
My son and two granddaughters live in Singapore. My son teaches school there. When he first went there, I sent a "have a great school year" basket. It has become a tradition to do this-over 10 years, now. The place where I usually go to send my son's annual "have a great school year"basket, told me they could not do it any more.I was frustrated, to say the least. I don't "do" computers-except what I HAVE to. But, I typed in-send a fruit basket to Singapore...this place is what I chose. I am SO glad I did. The communication was pleaseant/professional, the basket was sent expediently, and it had all the things that were suggested. My son LOVED his "have a great school year" basket. I am extremely pleased with Giftbasketsoverseas, and shall use them again.
"

August 13, 2014 - Ms. Esther
(Gift Basket to Singapore)


" I bought a birthday present for my boyfriend who lives in Israel. When I ordered it I asked for the time I wanted it to be deliver (it could be between 8-9 am and I wrote an specific hour because I was afraid it would not be there on time) and they answered me by email saying the couldn't promise the present would be there at that time and also that they would tell the messenger about it, I was glad because I knew they cared about it. Today my boyfriend got the present around 15-30 minutes after 8:00 (the time I wrote I wanted) and I'm very glad, the present looked great, very nice and on time, so I really recommend this page to surprise your loved ones :) "

July 13, 2014 - María Dolores S, Valencia Spain
(Kosher Gift Baskets from Spain to Israel)


" I first used giftbaskets months ago. I placed an order from USA going to Russia. I placed on a Saturday night and it was delivered to my friend on Sunday. I was amazed how quick it was. I just placed my 2nd order on May 3rd another Saturday night and again it was delivered the next day. My friend loved it. Her Mom is going in the hospital for surgery so I just wanted to give them some joy. They forgot to put my card with the message with gift. It really was not a problem but they really stepped up and the next day brought my friend a complimentary box of chocolates. That was a great gesture and I will be using gift baskets solely and will recommend to anyone that will be shipping abroad. "

May 6, 2014 - Jon B, Bedford MA, USA
(Champagne Gift to Russia from USA)


" Keep their website disclaimer in mind when reading my review: "we need 3 days to process and confirm your order before the gift is shipped."
Despite knowing about the disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way.
"

April 25, 2014 - Ned, CA USA
(Gift Basket from the US to Serbia)


" I could not be more satisfied with the service of giftbasketsoverseas.com. My daughter is studying a semester abroad and I came across an article about sending gifts overseas. Valentine's Day was approaching and I was at a loss of what to do. I had just recently sent documents via the U.S. mail and it took 22 days to get there! What would a gift package take! I decided to try giftbasketsoverseas.com. I ordered some items. I explained that my daughter was in a dorm via chat and not only was given direction via the chat on how to send to her, but also was contacted by the person I chatted with to confirm everything. Then my daughter had a change in plans and I needed to get the gifts to her before the scheduled delivery. I contacted giftbasketsoverseas.com and asked if there was any way possible to have the items delivered that day. They said they would try and would let me know if they succeeded. Well, they succeeded and my daughter was thrilled with the gifts. The personal attention to my order, the quality of the gifts and their help in accelerating the delivery exceeded any expectations I had. Colleges should include this site in their informational packages for parents of students studying abroad. "

February 12, 2014 - Lana T, USA
(Gift Basket from the USA to Italy)


" After having so much trouble finding a company that delivers ANYTHING to Ukraine, I stumbled upon giftbasketsoverseas.com. First, the website is easy to navigate. The website suggested "gifts for men" for Valentine's Day, and I was able to find a suitable gift in my price range. Because of the Ukrainian mail warnings, I chose to have the gift delivered at the earliest possible date, Sunday February 2. Shortly after completing my order, I received a phone call from customer service. The woman had noticed that I ordered a Valentine's Day gift to arrive much earlier than Valentine's Day and informed me that Gift Baskets Overseas could have the gift delivered on the actual day. I told her that I just wanted the gift to arrive before to make sure there weren't any hiccups; she responded that the gift could definitely arrive on Monday, February 3. She was courteous, pleasant and overall helpful. I was taken aback by the thoughtfulness of our conversation. On February 2, I received an email from customer service asking for an alternative phone number for the recipient. I responded today (Feb 3), and the recipient contacted me to let me know he received the gift (which may have even arrived yesterday)! Five minutes after my email was sent, customer service responded to my email, and I replied that the gift was received. A polite, "You are welcome!" from customer service followed, as well as delivery confirmations.

I appreciate every interaction with Gift Baskets Overseas: ease of navigating and finding a gift on the website; thoughtfulness to call and confirm my order dates; attention to delivering my gift on time; confirmation of receipt from recipient; prompt responses to emails. My experience was beyond what I expected. I have no problem recommending this company or using them again!
"

February 3, 2014 - Lauren, United States
(Gift Basket to Ukraine from the US)


" I'm very thankful to GiftBasketsOverseas and especially lovely Hannah Bailey for making the day of my mom. They were very responsive, polite and helpful. I indicated the wrong address by mistake and they have managed to assist me to re-route the delivery and ensuring my mom received the gift.
This was the 1st time I am using the service of Gift Baskets Overseas and their professionalism and great customer service support has impressed me. GOOD JOB! I'll definitely come back more for their services.
"

December 5, 2013 - Kate, NJ USA
(Wine Basket from the United States to France)


" I am so impressed with the service. Was punctual and they did everything they could to make it on time. Will always use this company for my international and local gifts. I strongly recommend this company to everyone I know that is looking for gift delivery or any other services they provide.
My only concern was that they required a recipients' phone number to validate the address, and the number I provided was incorrect. They quickly explained me the reasons, and then delivery went well. I am satisfied and thankful.
"

November 25, 2013 - Evita C, Miami FL, USA
(Corporate Gift Basket from USA)


" For a 60th Wedding Anniverary Gift. This is the first time I have used this Company, I found them truly excellent, the gift was delivered on time, the agent followed up the delivery with a phone call to our friends to whom we sent the gift to ensure everything was in order. I would have no hesitation in recommending this Company to others, I have family in Canada and I will use the services of Gift Baskets Overseas to give them a lovely surprise at Christmas. "

November 5, 2013 - C. McPherson, Stonehaven Scotland, UK
(Champagne Gift Basket to the USA from the UK)


" EXCELLENT SERVICE...DELIVERED ON TIME AND EVEN RANG ME HERE IN THE UK TO MAKE SURE I HAD PUT THE RIGHT DAY FOR DELIVERY AS I WANTED THE CHRISTMAS PRESENT DELIVERED EARLY. I WILL CERTAINLY BE USING THIS SITE AGAIN... "

November 4, 2013 - ANGIE WARREN, United Kingdom
(Wine Gift Basket to the USA from the UK)


" To all the Customer service team at Gift Baskets Overseas: A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon. This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services. Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift. Thanks. we'll definitely come back for more of your services "

September 24, 2013 - Mrs Ling Walters, Singapore
(Spa Gift Basket to the USA from Singapore)


" I have been ordering from Gift Baskets Overseas for a few years and have always been very happy with their service. I have family all over the world and use the site to order gifts for my family, as well as corporate holiday baskets. Ordering is very easy, and the products are always good quality. Their customer service is also excellent, most recently they delivered a gift for my Dad's birthday and they called him and delivered on the same day, so it was a true surprise - even though I live on a different continent, I was able to be one of the first ones to congratulate him with a gift! I'll always recommend Gift Baskets Overseas to everyone who needs timely gift delivery to multiple countries. I've ordered to the US, Japan, Russia, and Armenia, and the service was always great! "

May 15, 2013 - Arpine B, Billerica, MA
(Gift Basket delivery to Japan)


" I just wanted to let you know that I.m really glad to do business with you guys again. I.ve purchased from you outside of work as well and I.m amazed at the efficiency your company has. You can ship anywhere and on time. I ordered a gift basket for my father in California about three days before US thanksgiving and the basket made it on time! And I know that when I need to ship baskets internationally under tight deadlines, you guys can get it done. Truly. We.ve used other companies before where gifts containing fruits, wine, cheese, or even chocolates where held up at customs or the packages .never. arrived. It.s great to know that with your company, the baskets will arrive and I can just move on to other tasks. "

December 6, 2012 - Adam S, Quebec, Canada
(Gift Basket delivery to Mexico)


" Thank you for your excellent service and wonderful gift basket. My Auntie in America who is recovering from a life threatening stroke was so impressed with her gift that she hand wrote me a thank you note. This was an amazing feat for a woman who is still learning how to write again! Your service was impeccable ! "

January 15, 2012 - Stephanie B, Perth WA Australia
(Gift Basket delivered to South Africa)


" I requested a gift of a Champagne, Flowers & Chocolates in a basket. The order was placed from England to arrive in Argentina on 31st December which allowed only 3 days delivery. Within this time various checks were made to ensure my security. The gift as advertised was exactly what was delivered to a tearful but very grateful lady. When a Scotsman and a Military one at that spends $205 he expects every dime's worth. I have zero problem in recommending this Company which provided the epitome of service that customers need, want & deserve. I will certainly make use of this asset again in the near future. (Photo provided by customer on a Facebook page) "

January 3, 2012 - Campbell, Cambridgeshire England
(Gift Basket delivered to Argentina)


" I wanted to send a gift to my boyfriend in UK and am in one of those developing countries where the use electronic payment system is available to pay online with a credit card, and my bf's birthday was on saturday. I googled a weekend delivery facility and thanks God I found Giftbasketoverseas. I sent an email to them seeking confirmation that they would deliver on saturday and got a confiration response in the next 5 min... I was like waouwwwww... what a professional customer service! When order time came I wondered how will I pay? I went through their website and found offline payment methods switable to my location, -a wire transfer to their bank account or western Union money transfer. I sent the cash via western union and communicated to them MCTN, they collected the cash then asked me for details of my order.. they created it.... The basket was delivered on the right day and at the correct location, my boyfriend was speechless when he received it.... I rearlly appreciated the professionalism of the service... Great! "

December 13, 2011 - Laetitia, Rwanda
(Gift Basket delivered to the UK)


" It was a fantastic experience dealing with the Gift Baskets of UK shop for gifts for my son and his wife in London. They were very helpful since I am from the US. I would definitely use them again and have referred them to my daughter-in-laws parents and they ordered from them as well. While my son and his family are in London I will use this shop again. "

December 12, 2011 - Janice, Bethlehem PA USA
(Gifts to the UK)


" I send gift baskets to my mom in Brazil several times and as always my orders are handle with care and professionalism. I am in New York, so the gift sending this company facilitates bridge the distance. I was skeptical at first, but after 3 great deliveries this year I am confident that they are able to deliver as advertised. Great services.... thank you! "

July 27, 2011 - Connie, New York USA
(Gift Basket delivered to Brazil)


" This is the second time I've used this service and both times it has been a great experience. They're easy to deal with, the items I've ordered were very fresh and great presentation and delivered exactly as requested. I'd recommend this company to anyone that is looking for International deliveries. The items I ordered were a Christmas basket and an Easter basket and with each occasion I also ordered fruit baskets. "

May 1, 2011 - Molly, USA
(Gift Basket delivered to South Africa)


" I recently ordered flowers from Gift baskets overseas for a co-worker of mine in Singapore. Ordering from the US I wasn't sure what to expect. Well let me tell you what to expect is nothing short of EXCELLENCE! The recipient was so delighted she took a picture of the flowers to send to me. I was never so pleased with anything in my life. They were beautiful, reasonable, and the customer service I received was outstanding. Do yourself a favor if you need to order something for overseas use this vendor. "

March 10, 2011 - Schaumburg IL, USA
(Flowers delivered to Singapore)


" Used their service for the first time and was immediately impressed by their professionalism (received a phone call soon after order was placed to confirm details) and the subsequent delivery of my gift (To Split, Croatia) was as requested. The gift itself was exactly as described and pictured in the catalogue and of the highest standard. Would highly recommend to anyone requiring overseas gift delivery. Danny (Australia) "

March 3, 2011 - Danny, Australia
(Flowers & chocolates delivered to Croatia)


" Used them this Valentine's - sent a gift from Africa to USA. Got there in time, was fresh and receiver liked it. I was quite impressed too and very glad I found a site that could make it happen. Many thanks. "

February 18, 2011 - South Africa
(Gift delivered to the USA)


" Birthday Gift Absolutely fantastic! Excellent customer service, on time delivery. My boyfriend lives in the Netherland Antilles and I searched high and low to find a company that would deliver exactly what I wanted. I love that local products are used to everything arrives fresh. My boyfriend was THRILLED to received his huge basket of wine, cheese and chocolate. THANK YOU! "

September 16, 2010 - Whitney, Utah, USA
(Gourmet gift delivered to Saint Maarten, Netherland Antilles)


" GiftBasketsOverseas are one of the best and most professional online ordering businesses i have ever used. The order I placed in Asutralia one day was completed and delivered in NZ the next - less than 18 hours later!! My mother in law was absolutely thrilled with the quality and the size of the fresh fruit and food hamper. I will certainly be suing them againa dn again!! "

September 5, 2010 - Tui McKeown.
(Fruity Party Tray delivered to Masterton, New Zealand)


" I'm a speechless! All I can say is Excellent service. It was my first time to use GiftBasketsOverseas.com and I'm truly satisfied by the great service and the on-time delivery. My wife who lives in Abu Dhabi, UAE is more than happy to see the unexpected gift for her birthday from me and that makes me happy too. Best Regards Farhan, Dublin, Ireland.? "

July 7, 2010 - Farhan .
(Gift delivered to Abu Dhabi, UAE)


" The best customer service, good selection of products, good quality and freshness, deliveries on time... What else do we need? My boyfriend lives in Amsterdam, The Netherlands, and he were very surprised and pleased when he recieved the gift, a beautiful basket filled with fresh fruits and champagne :-) Thanks Gift Baskets Overseas! Marcia F.? "

June 19, 2010 - Marcia F.
(Fruit and Bubbly Gift Basket delivered to Amsterdam, Netherlands)

 


" I cannot thank Gift Baskets Overseas enough for ensuring that our son's 21st birthday was exceptional! He is currently in the Czech Republic and we wanted to send him something that had to be delivered on this actual birthday. I worked with Gift Baskets Overseas and he did indeed receive his surprise and on his birthday! I cannot tell you how important that was to us. They even sent me updates as to when they had contacted him and the time of delivery! Unbelievable customer service and total commitment of providing the very best. This is highly unusual in today's world. I will continue to use them and I would suggest anyone who wants to send the very best and have knowledge that it will actually be delivered and arrive on time - use Gift Baskets Overseas! Thank you for making his day so memorable!? "

May 11, 2010 - Paola L.
(Veuve Clicquot Deluxe Party Basket delivered to Prague, Czech-Republic)

 


" My parents live in Israel. My dad did not feel well recently so I decided to send him a gift basket. It was a bit tricky finding a company that delivers to Israel, as I did not want to send just flowers and chocolates. I recently had a bad experience on Valentina's day with another service my boyfriend used, so I took care to do ample research on the net. I found giftbasketoverseas.com and chose the luxury wine and cheese basket. They were so professional and called me within a few hours to verify that I indeed put in the order. My parents got the basket right on time, and were basically knocked off their feet by it's beauty and luxury. So worth it! I will always use this company for future orders. It's so important when it's a gift for you loved ones! Highly recommend this experience for anyone who want to send a gift basket. The variety is also amazing with regards to options on the website. "

March 11, 2010 - Oranit .
(The Ultimate Chocolate Experience delivered to Rishon LeZion, Israel)

 


" I expected the gift for my boyfriend not to arrive on time for Valentine's Day. But to both our surprise, it did! There was a slight hassle over my payment but it was settled quickly and my gift was delivered right on time. I am very happy with the customer service and the gift is simply gorgeous.? "

February 15, 2010 - Jennifer V.
(Red Wine Indulgence Gift Box delivered to Mugla, Turkey)



" Dear Mr Parker, Mr Skol & Ms Eugenia,
Thank you very much for the work you did! My boyfreind loved the chocolate box and told me he got the birthday note I asked you to print, thank you!
Definitely, I will use giftbasketsoverseas.com on the future!
I would like to leave a testimonial on your website but could find the place to leave it...

Anyway, thanks again! "

January 21, 2010 - Angie S.
(The Ultimate Chocolate Experience delivered to Istanbul, Turkey)


" Thanks very much. I already heard from my boyfriend and he loved his gift. It arrived right on time. "

October 2, 2009.


" I am very happy and so is my friend Luda! I have been using other service but they have a very limited selection and very high prices! Keep up the great job!!!! "

August 31, 2009 - Michael M.
(Classic Romance Gift Set to Sevastopol, Ukraine


" Thank you so much with your cooperation with the delivery. Your customer service has been excellent! I am very satisfied with this order. "

August 14, 2009 - Ron S.
(Gourmet Gift Basket to Germany


" Thank you for service that has gone above and beyond all expectations. You've all spent so much time and given so much effort to this order. I'm grateful for all your efforts, and I'm extremely happy with the successful result.

But even more than the result, I am also extremely happy with the process.

One of the concerns that any customer has in doing business online, and in doing business overseas in particular, is the fear that there is no real way to follow up. In general, online customer service is not always a skilled priority. Agents often do not respond in a timely matter, if at all, and when they do respond, they are sometimes powerless to get anything done. There is often no resolution to problems and concerns, and there is no one to take responsibility. Things fall apart.

At your company, solutions are the focal point, not problems. The desire for success is backed up with first rate, skilled customer service and follow through every step of the way, and it has been a pleasure to do business with you.

Everyone at company has been extremely diligent in every detail and very generous with their time, from help with planning the gift in the initial stages of the order, all the way through to delivery. Of equal importance, the attention to detail and the diligence continued after the delivery was made. Follow up was excellent. Minor concerns were addressed and resolved at every juncture; problems, if any, were solved quickly and intelligently, and the focal point was always solution oriented, with an end point of success.

These traits are not common in a business, any business, online or otherwise. With that in mind, I want to thank you and your staff not only for helping me to create a custom order, and not only for delivering this order successfully, and not only for making someone very, very happy with the gift that she received- which was the point of course, and mission accomplished!

I also want to thank you for running a business intelligently, in a well organized and thoughtful manner. You've created the infrastructure necessary for success, which is actually somewhat rare in this world; but even less common and of greater value is the investment of human effort and human care that is necessary to make that infrastructure count.

Thank you all for working so hard to make this transaction successful. It was one order and only one order on a very busy calendar, I know; but I was treated as if it was the only order on your calendar, and that makes all the difference.

Thanks again, and best wishes.

Sincerely,

BV "

Augy 12, 2009 - BV
(SPA Gift Certificate & Flowers to Russia)


" Good afternoon, We had an email from Robert - he was really pleased with his gift basket, so thank you so much. Kind regards "

July 30, 2009 - Sandra M.
(Deluxe Taster Gift Basket to San Mateo California, USA)


" My son has just arrived in Hungary from New Zealand to be with his fiance. The gift of champagne on the day of his arrival was an excellent choice and the timing was spot on. Thank you. "

June 3, 2009
(Champagne Gift to Hungary)


" Thank you for the wonderful service you provided in sending the flower giftbasket that I ordered. Not only did the flowers arrive at the time requested, but I also learned that they were absolutely Gorgeous."

May 9, 2009 - Shirley B.
(Natural Beauty Flower Basket to Koln, Germany)


" Thank you so much! I've spoken to Capt Nelson and she said the basket was beautiful. From what she described it was even more than I expected. Please thank all who were involved. Your company went above and beyond to help me with this gift. Thank you again Nancy."

May 4, 2009 - Nancy
(Gourmet Gift Basket to Kuwait)


" I will be very honest with you I had my doubts about the order when I first placed it. I did so very reluctantly. As you know doing business over the internet is sometimes risky,especially when I was dealing with someone so far away. I was very very happy at the outcome. I will surely use you again. Thank you for a great experience. "

April 16, 2009 - Jeanne D, USA
(Sophisticated White Wine and Savory Snack Gift Box to UK)


"Dear David, thank you so much for your personal help in this matter. I am very impressed with your level of service and will most definitely use your company again.
Happy holidays !"

December 22, 2008 - Deborah G.
(Wine and Cheese Deluxe Picnic Basket to Cyprus)


" Thank you so much for all your personal attention to this order! Our information is that M and Madam Valat have received the gift basket! We appreciate all your efforts in this. Thank you very much for your attentive service. Sincerely, Shirley B."

November 30, 2008 - Shirley B.
(Gourmet Gift Basket delivery to France)



" Thanks for making this process very easy and reliable! Very happy with digital picture proof. I can see how the reciepient gets a gift. This is so great. I will send more in the furture. Please add more cosmetic and jewelry items for me to select. Customer service ladies are also very nice. They are so polite and informative. I like them. Thank you! "

April 17, 2008 - Mint M
(White Wine Basket to Russia)



" Thanks for the info.  I received notification from my friend that the order was delivered.
The service even went the extra ile and delivered to her work when her sister told them
that she was there rather than at the house. Can't bet that kind of service.
Thanks a bunch. You can bet I'll use you again. Erich "
July 24, 2007 - Erich S.
(Champagne and Flower Basket delivery)



"Thank you.  She was very pleased with the flowers and the chocolates. Thank you
again for your great work and prompt delivery. I am sure I will be using your service again. "
July 2, 2007 - William D.
(Chocolates and Flowers delivery)



" We found your site on google.com. We wanted to send gifts and flowers to our friends
in St.Petersburg Russia from Canada but the international services were too expensive.
Today we received pictures from our friends who received our gifts (roses/chocolates/champagne)
Our friends were very happy and surprised and we were extremely impressed with the quality
of the flowers and gifts and price of course! We just wanted to say thank you very much
and we are very happy we found you and will continue to use your service in the future! "
June 14, 2007 - Andrei T. & Natalie
(Flowers and Gifts delivery)


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