It's hard to raise a toast without something to put in your glass. Make sure they've got something to celebrate with anytime there's a reason. Send a Bottle of Imported Dry Red Wine along with Biscotti Cookies, Chocolate Covered Raisins, Milk Chocolates, and more. They'll be sure to thank you with a Warm Toast.
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.1 North Ryde NSW, Australia
"It took me three years, gifts across multiple countries and many impeccable fulfillment from GiftbasketOverseas to write this review. So u can understand what a nosy customer I am :). If they can satisfy me, trust me, you would be no exception. I always had a lot of "when to be delivered", "how to be delivered", "Digital proof", "last minute ordering" and what not. But I must appreciate the team for patiently giving me a hearing and delivering exactly the way I wanted, even on a Sunday at times. The entire team, communication and experience was wonderful.
I would recommend them to anyone wanting to send gifts to their near and dear ones across the globe. I am sure the giftbasketoverseas team will continue to do the great and efficient job that they are doing. You people are amazing. All the best !!! :)
I must also mention of the lady who delivered the gift to my friend in Croatia and whose name I don't recollect (sadly), but she was amazing too and brought smile on my friends face.. Nothing more that I could ask for. Cherish the experience.. Thank you :)
Reviewed by Rajesh - Rating: 4.3 India
"I work for a company with international clients. I called to confirm the quality and contents of the gift basket, submitted an order on a Friday and it was delivered in Korea early Tuesday morning. Excellent communication through the whole process. They even called me to confirm that the credit card I used on the order was mine! "
Reviewed by Elizabeth - Rating: 4.1 Ottawa, Canada
"I did an order with this company from Italy to South Korea . All the team made a lot to track my order and try to satisfy my request. I really appreciate their effort and I would like to thank them for their high professionalism ! The gift was exactly the way that I expected and was really appreciated ! They also gave me a discount for my next order. In Europe this never happens !!! So, I will HIGHLY recommend them to all my friends and also for everybody who wants to make a nice gift!!! Keep working like this!!!! THANK YOU FOR EVERYTHING !!!!!"
Reviewed by Elena - Rating: 4.9 Italy
"Your customer service experience was very personal and efficient. I really felt cared for."
Reviewed by Olga N. - Rating: 4.5 River Edge NJ , USA