Your customer service is exceptional. I also greatly appreciate the conscientious delivery. My friend was not home at the time of delivery this morning and the delivery person called him. Fortunately my friend was only a couple of blocks away.
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About 7 years ago I used to consult for GiftBasketsOverseas, but haven't had any relationship since then. I now have some friends in Mexico where I visit regularly and needed to send a gift. Because I worked with them I was familiar with the process and felt confident that this is the right solution.
I purchased a thank you gift basket for someone I had just visited in Mexico and not only did it arrive a day early (which was good for this situation), but the gift basket was bigger and had more than what the picture showed on the website.
I've used this service for Puerto Viejo Costa Rica and other places over the years and never had an issue. There will always be some unknowns when sending gifts overseas, but the constant communication they set up is what calms my nerves. I couldn't be happier with this experience.