"Requested a gift basket to be delivered to my wife in Kenya a day before valentines and despite the notice on the website of no guarantees of delivery, my order was able to arrive on time. Also I appreciated the call I got after placing the order and how the staff was supportive to ensure my order arrived on time. Would def recommend GiftBasketsOverseas to anyone wishing to send a gift to a loved one."
Reviewed by David K - Rating: 4.5 UAE
"Very professional to deal with. Received confirmation phone call soon after I lodged the order and the order was fulfilled as requested. Item was identical as described and pictured in catalogue. Would highly recommend to anyone wishing to send gifts overseas. "
Reviewed by Dancet - Rating: 4.2 USA
"I could not be more satisfied with the service of giftbasketsoverseas.com. My daughter is studying a semester abroad and I came across an article about sending gifts overseas. Valentine's Day was approaching and I was at a loss of what to do. I had just recently sent documents via the U.S. mail and it took 22 days to get there! What would a gift package take! I decided to try giftbasketsoverseas.com. I ordered some items. I explained that my daughter was in a dorm via chat and not only was given direction via the chat on how to send to her, but also was contacted by the person I chatted with to confirm everything. Then my daughter had a change in plans and I needed to get the gifts to her before the scheduled delivery. I contacted giftbasketsoverseas.com and asked if there was any way possible to have the items delivered that day. They said they would try and would let me know if they succeeded. Well, they succeeded and my daughter was thrilled with the gifts. The personal attention to my order, the quality of the gifts and their help in accelerating the delivery exceeded any expectations I had. Colleges should include this site in their informational packages for parents of students studying abroad."
Reviewed by Lana T - Rating: 5 Lords Valley PA, USA
"I would like to thank you for the gift that surprisingly over-shocked my fiancee when he came into his room, it was already there... he was even so boastful taking picture and sending it to me thinking it was from the hotel like a giveaways since Chinese new year was just over, and a told him to go over if there was a note... he was even more shocked when he saw the line 'Hi babe' and made him curios how could it be from the hotel? Later he just knew, it was from me..so cute and I'm really happy he was so surprised and really making his day even when I am away ;)..thanks gift baskets overseas, thanks for making our valentines day & our upcoming 2nd yr anniversary possible for us... it was really great indeed.. Warm greetings, Elvira"
Reviewed by Elvira G - Rating: 4.5 Qatar
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.7 North Ryde NSW, Australia