"The recepient of the birthday gift reported to me that the basket was very tastefully arranged and the person who called to announce the delivery was really polite, and so was the deliverer. The gift was delivered at the exact ordered date. This is a very convenient and time-saving service. Thank you. "
Reviewed by Sandra - Rating: 4.7 Jacksonville FL, USA
"To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Mrs Ling Walters"
Reviewed by Mrs Ling Walters - Rating: 4.8 Singapore
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.6 North Ryde NSW, Australia
"When I did the order I was bit suspicious... But then I received a picture from my boyfriend extremely happy telling me he had received a gift! And it was delivered exactly as I ordered and the products were very good and fresh! Thank you giftbasketsoverseas!"
Reviewed by Joana F - Rating: 4.1 Valongo, Portugal
"I am a new customer and tried such service of gifting internationally for the first time. The recipient was friend travelling from India to Switzerland. Wanted to gift on a very short notice to hotel in Switzerland. Great customer support. I made sure for the delivery date before ordering and the same was nearly confirmed by the support centre over live chat. Very nice service and the delivery was made in time. Would definitely continue gifting on such future occasions for my friends residing overseas.
The gifts were exactly identical to pictures seen on the product page.
Really very good first time experience overall and definitely not the last one....."
Reviewed by Sandeep Patil - Rating: 4.6 Mumbai, INDIA