"Even though I did not give GiftBasketoverseas 3 full business days to deliver to Brazil, they made an extra effort to get the gift on time for my mother-in-laws birthday. I was doubtful they could do it, but they came through fantastically providing regular updates and a courtesy email upon delivery. My wife said that my mother-in-law cried when she received the gift and said that the presentation was beautiful. They definitely exceeded expectations."
Reviewed by Paul S - Rating: 4.4 Greenwich CT, USA
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.7 North Ryde NSW, Australia
"This is the second time I've used this service and both times it has been a great experience. They're easy to deal with, the items I've ordered were very fresh and great presentation and delivered exactly as requested. I'd recommend this company to anyone that is looking for International deliveries. The items I ordered were a Christmas basket and an Easter basket and with each occasion I also ordered fruit baskets."
Reviewed by Molly da Silva - Rating: 5 Toronto ON, Canada
"Thank you so much for a great experience...great selection, timely delivery, and freedom from having to deal with customs and shipping. Great experience overall."
Reviewed by Janet S. - Rating: 4.9 Arlington VA, USA
"I cannot thank Gift Baskets Overseas enough for ensuring that our son's 21st birthday was exceptional! He is currently in the Czech Republic and we wanted to send him something that had to be delivered on this actual birthday. I worked with Gift Baskets Overseas and he did indeed receive his surprise and on his birthday! I cannot tell you how important that was to us. They even sent me updates as to when they had contacted him and the time of delivery! Unbelievable customer service and total commitment of providing the very best. This is highly unusual in today's world. I will continue to use them and I would suggest anyone who wants to send the very best and have knowledge that it will actually be delivered and arrive on time - use Gift Baskets Overseas! Thank you for making his day so memorable!"
Reviewed by Paola L. - Rating: 4.5 Menlo Park CA, USA