"It's great to find some online businesses who are able to provide a fast response by email and phone. I was able to call them even at 1 am and someone was always there to answer questions about my corporate order. My family has relatives in Italy and my husband is German, so we were lucky to find a place that delivered almost anywhere in Europe and US. Their prices are on a higher end, yet their customer service and speed of delivery was something I didn't mind paying for."
Reviewed by Deb - Rating: 4.6 England
"Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way."
Reviewed by Ned - Rating: 5 CA, USA
"You don't need to improve anymore.
The whole experience was perfect.
From the website to the delivery.
100% Professional. THANK YOU."
Reviewed by Jorge V - Rating: 4.1 Buenos Aires, Argentina
"I cannot thank Gift Baskets Overseas enough for ensuring that our son's 21st birthday was exceptional! He is currently in the Czech Republic and we wanted to send him something that had to be delivered on this actual birthday. I worked with Gift Baskets Overseas and he did indeed receive his surprise and on his birthday! I cannot tell you how important that was to us. They even sent me updates as to when they had contacted him and the time of delivery! Unbelievable customer service and total commitment of providing the very best. This is highly unusual in today's world. I will continue to use them and I would suggest anyone who wants to send the very best and have knowledge that it will actually be delivered and arrive on time - use Gift Baskets Overseas! Thank you for making his day so memorable!"
Reviewed by Paola L. - Rating: 4.6 Menlo Park CA, USA
"I gave a very short notice on my order. Giving them less than 2 business days and wanting it delivered on the weekend. Between those two facts, I figured my package wouldn't be on time. But I was pleasantly surprised to realize it arrived exactly when I wanted it to! The service is fantastic and ill definitely be using them again.