"I had a last minute idea to send my friend in Belize a birthday gift basket. As a first time customer, I am delighted with the service. It was delivered right on time and my friend loved it. I especially loved the handwritten note with my message that was included because it gave the basket a personalized touch, as if I'd written it myself. I will definitely be using this company again."
Reviewed by Dinorah Blackman - Rating: 4.3 Panama
"It's great to find some online businesses who are able to provide a fast response by email and phone. I was able to call them even at 1 am and someone was always there to answer questions about my corporate order. My family has relatives in Italy and my husband is German, so we were lucky to find a place that delivered almost anywhere in Europe and US. Their prices are on a higher end, yet their customer service and speed of delivery was something I didn't mind paying for."
Reviewed by Deb - Rating: 4.4 England
"This option in sending a gift overseas was easy, convenient with a wide variety of choices available. When I made a mistake with my delivery date overseas i received a phone call advising me of the new date. On arrival the gift was met with a very courteous and helpful delivery person and the gift itself was given high praise for its quality, it brightened up my mums day. "
Reviewed by Janet H - Rating: 5 Sydney NSW, Australia
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.7 North Ryde NSW, Australia
"I am a new customer and tried such service of gifting internationally for the first time. The recipient was friend travelling from India to Switzerland. Wanted to gift on a very short notice to hotel in Switzerland. Great customer support. I made sure for the delivery date before ordering and the same was nearly confirmed by the support centre over live chat. Very nice service and the delivery was made in time. Would definitely continue gifting on such future occasions for my friends residing overseas.
The gifts were exactly identical to pictures seen on the product page.
Really very good first time experience overall and definitely not the last one....."
Reviewed by Sandeep Patil - Rating: 4.4 Mumbai, INDIA