"Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way."
Reviewed by Ned - Rating: 4.5 CA, USA
"I would go so far to say this is the best customer care I have ever received. This is a very professional company, end to end. The follow up from the confirmation of the order to the delivered goods was perfect."
Reviewed by Kelsey Swaby - Rating: 4.2 Queensland, Australia
"Thank you so much to the whole team. This is my first order with you and I am very impressed. You guys are true messengers.
I was quite sad when i was first told that the earliest you could deliver the flowers was the day after her birthday. I thought to myself.. I have paid for it already can't be bothered for a refund, so just go on with the delivery. I just thought better late than never. I was constantly updated of the progress from the time i placed my order online and it made me feel reassured.
I did not inform my daughter about the gifts. I was so shock when she sent me a message saying thank you for the flowers. They were delivered to her exactly ON her birthday. Not only that.. the delivery guy made his way to my daughter's classroom at the University despite the instruction of just leaving the flowers at the dormitory's reception. What a brilliant effort. The flowers were so lovely. A lot better than the pictures online. My daughter was so happy, took a selfie with her bouquet of flowers and made it her FB profile picture.
You guys ROCK! You made a personalized surprise across the miles.
You surprised both of us.
The chocolates were also received yesterday 30th.
Thank you so much. I will spread the nice experience and surely do this again.
Reviewed by EDELYN - Rating: 4.4 London, UK
"My son and two granddaughters live in Singapore. My son teaches school there. When he first went there, I sent a "have a great school year" basket. It has become a tradition to do this-over 10 years, now. The place where I usually go to send my son's annual ''have a great school year'' basket, told me they could not do it any more. I was frustrated, to say the least. I don't ''do'' computers-except what I HAVE to. But, I typed in-send a fruit basket to Singapore...this place is what I chose. I am SO glad I did. The communication was pleasant/professional, the basket was sent expediently, and it had all the things that were suggested. My son LOVED his ''have a great school year'' basket. I am extremely pleased with Giftbasketsoverseas, and shall use them again."
Reviewed by Ms. Esther - Rating: 4.7 Conway Arkansas, USA
"I could not be more satisfied with the service of giftbasketsoverseas.com. My daughter is studying a semester abroad and I came across an article about sending gifts overseas. Valentine's Day was approaching and I was at a loss of what to do. I had just recently sent documents via the U.S. mail and it took 22 days to get there! What would a gift package take! I decided to try giftbasketsoverseas.com. I ordered some items. I explained that my daughter was in a dorm via chat and not only was given direction via the chat on how to send to her, but also was contacted by the person I chatted with to confirm everything. Then my daughter had a change in plans and I needed to get the gifts to her before the scheduled delivery. I contacted giftbasketsoverseas.com and asked if there was any way possible to have the items delivered that day. They said they would try and would let me know if they succeeded. Well, they succeeded and my daughter was thrilled with the gifts. The personal attention to my order, the quality of the gifts and their help in accelerating the delivery exceeded any expectations I had. Colleges should include this site in their informational packages for parents of students studying abroad."
Reviewed by Lana T - Rating: 4.7 Lords Valley PA, USA