"I was very impressed with the service I received!! I wanted a special gift delivered to a special person in Turkey and this was accomplished thanks to all of you! The customer service was very professional and considerate. I was notified of every step and was also able to make substitutions due to delays, which were not due to the company. I don't know of a single other company that takes the time to personally call their customers to be sure a quality product is delivered and picked up in the same condition. Thank you all for your wonderful service :)"
Reviewed by Michelle - Rating: 4.1 Oklahoma, USA
"Last night I got a confirmation that the recipient received the cake and greeting card. I'm so glad that you solved the problem. I was considering for the next year to look for another company, but as you took care about the reported issue, surely I will come back to you for your services. Thanks a lot. Keep doing a good service, and take care of this kind of issues for future customers."
Reviewed by Gabriela A - Rating: 4.4 Guadalajara, Mexico
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.5 North Ryde NSW, Australia
"My son, Lewis and his beautiful bride, Zulema, received the basket just before their wedding ceremony. They were thrilled with it Smile. As they had chosen an intimate occasion with just the two of them - on the other side of the planet - this gesture meant so much to me and my husband. I would certainly recommend your services - especially to the discerning customer, as your reassurance and ease of ordering, coupled with the great follow-up service, gives peace of mind Smile. Thank you, again."
Reviewed by Tina W. - Rating: 4.4 Auckland, New Zealand
"All good they loved it. Thank you and the team very much for your help and going the extra yards for us especially as it did get a bit tricky for a while. Will definitely recommend your company."
Reviewed by Jon M. - Rating: 4.6 Brisbane QLD, Australia