"I wanted to send a gift to my boyfriend in UK and am in one of those developing countries where the use electronic payment system is not available to pay online with a credit card, and my bf's birthday was on Saturday. I googled a weekend delivery facility and thanks God I found Giftbasketoverseas. I sent an email to them seeking confirmation that they would deliver on saturday and got a confiration response in the next 5 min... I was like waouwwwww... what a professional customer service! When order time came I wondered how will I pay? I went through their website and found offline payment methods suitable to my location, -a wire transfer to their bank account or western Union money transfer. I sent the cash via western union and communicated to them MCTN, they collected the cash then asked me for details of my order.. they created it.... The basket was delivered on the right day and at the correct location, my boyfriend was speechless when he received it... I really appreciated the professionalism of the service... Great!"
Reviewed by UWERA M. - Rating: 4.9 Rwanda
"Very professional to deal with. Received confirmation phone call soon after I lodged the order and the order was fulfilled as requested. Item was identical as described and pictured in catalogue. Would highly recommend to anyone wishing to send gifts overseas. "
Reviewed by Dancet - Rating: 4.8 USA
"It's my second time ordering with you guys. I have nothing to complain about. Quiet the contrary, you guys are serious in business, offering good products and prices with punctuality. Congratulations!"
Reviewed by Fábio A - Rating: 4.7 Budapest, Hungary
"To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Mrs Ling Walters"
Reviewed by Mrs Ling Walters - Rating: 4.5 Singapore
"I just wanted to let you know that I'm really glad to do business with you guys again. I've purchased from you outside of work as well and I'm amazed at the efficiency your company has. You can ship anywhere and on time. I ordered a gift basket for my father in California about three days before US thanksgiving and the basket made it on time! And I know that when I need to ship baskets internationally under tight deadlines, you guys can get it done. Truly. We've used other companies before where gifts containing fruits, wine, cheese, or even chocolates where held up at customs or the packages 'never' arrived. It's great to know that with your company, the baskets will arrive and I can just move on to other tasks."