"Thanks for making this process very easy and reliable! Very happy with digital picture proof. I can see how the reciepient gets a gift. This is so great. I will send more in the furture. Please add more cosmetic and jewelry items for me to select. Customer service ladies are also very nice. They are so polite and informative. I like them. Thank you! "
Reviewed by Mint M - Rating: 4.3 Hills Estates CA, USA
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.4 North Ryde NSW, Australia
"I work for a company with international clients. I called to confirm the quality and contents of the gift basket, submitted an order on a Friday and it was delivered in Korea early Tuesday morning. Excellent communication through the whole process. They even called me to confirm that the credit card I used on the order was mine! "
Reviewed by Elizabeth - Rating: 4.3 Ottawa, Canada
"I had a great experience ordering from your site, it took about 5 minutes and the flowers were delivered the next day without any issues. Amazing customer service! Thank you!!"
Reviewed by Konstantin - Rating: 4.1 Moscow, Russia
"Very professional to deal with. Received confirmation phone call soon after I lodged the order and the order was fulfilled as requested. Item was identical as described and pictured in catalogue. Would highly recommend to anyone wishing to send gifts overseas. "