"I first used Giftbasketsoverseas.com months ago. I placed an order from USA going to Russia. I placed on a Saturday night and it was delivered to my friend on Sunday. I was amazed how quick it was. I just placed my 2nd order on May 3rd another Saturday night and again it was delivered the next day. My friend loved it. Her Mom is going in the hospital for surgery so I just wanted to give them some joy. They forgot to put my card with the message with gift. It really was not a problem but they really stepped up and the next day brought my friend a complimentary box of chocolates. That was a great gesture and I will be using gift baskets solely and will recommend to anyone that will be shipping abroad."
Reviewed by Jon B - Rating: 4.9 Bradford MA, USA
"Your customer service experience was very personal and efficient. I really felt cared for."
Reviewed by Olga N. - Rating: 4.6 River Edge NJ , USA
"To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Mrs Ling Walters"
Reviewed by Mrs Ling Walters - Rating: 4.7 Singapore
"Last night I got a confirmation that the recipient received the cake and greeting card. I'm so glad that you solved the problem. I was considering for the next year to look for another company, but as you took care about the reported issue, surely I will come back to you for your services. Thanks a lot. Keep doing a good service, and take care of this kind of issues for future customers."
Reviewed by Gabriela A - Rating: 4.3 Guadalajara, Mexico
"Birthday Gift Absolutely fantastic! Excellent customer service, on time delivery. My boyfriend lives in the Netherland Antilles and I searched high and low to find a company that would deliver exactly what I wanted. I love that local products are used to everything arrives fresh. My boyfriend was THRILLED to received his huge basket of wine, cheese and chocolate. THANK YOU!"