"To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Mrs Ling Walters"
Reviewed by Mrs Ling Walters - Rating: 4.2 Singapore
"Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way."
Reviewed by Ned - Rating: 4.2 CA, USA
"Your customer service experience was very personal and efficient. I really felt cared for."
Reviewed by Olga N. - Rating: 4.9 River Edge NJ , USA
"I had a great experience ordering from your site, it took about 5 minutes and the flowers were delivered the next day without any issues. Amazing customer service! Thank you!!"
Reviewed by Konstantin - Rating: 4.3 Moscow, Russia
"I requested a basket that contained a wine bottle to be delivered in Norway. It is the first shop that could do it, and my boyfriend received a very good Spanish wine from La Rioja. The shop did all its best to contact a local shop in Norway in order to fulfill my wishes, since Norway has alcoholic restrictions. Since the very beginning of my order the shop kept me informed by phone about the order, and I live in Spain! My boyfriend received the package with chocolates and a rose, on time and he was really suprised and very touched. Thank you Gift Baskets Overseas to help me to make happy a person. "
Reviewed by Liliana - Rating: 4.7 Barcelona, Spain