"Mike called me today, all emotional and showed me the basket over Skype. He just returned from his business trip in NYC and found the gift at his door steps! I selected the exact gift he wanted, he is happy as a kid. Thank you!"
Reviewed by Irina - Rating: 4.8 Moscow, Russia
"Requested a gift basket to be delivered to my wife in Kenya a day before valentines and despite the notice on the website of no guarantees of delivery, my order was able to arrive on time. Also I appreciated the call I got after placing the order and how the staff was supportive to ensure my order arrived on time. Would def recommend GiftBasketsOverseas to anyone wishing to send a gift to a loved one."
Reviewed by David K - Rating: 4.8 UAE
"It's great to find some online businesses who are able to provide a fast response by email and phone. I was able to call them even at 1 am and someone was always there to answer questions about my corporate order. My family has relatives in Italy and my husband is German, so we were lucky to find a place that delivered almost anywhere in Europe and US. Their prices are on a higher end, yet their customer service and speed of delivery was something I didn't mind paying for."
Reviewed by Deb - Rating: 4.1 England
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.1 North Ryde NSW, Australia
"This option in sending a gift overseas was easy, convenient with a wide variety of choices available. When I made a mistake with my delivery date overseas i received a phone call advising me of the new date. On arrival the gift was met with a very courteous and helpful delivery person and the gift itself was given high praise for its quality, it brightened up my mums day. "
Reviewed by Janet H - Rating: 4.9 Sydney NSW, Australia