It is worth mentioning the person I interacted with Catherine Cusack was amazing. Prompt with responses polite and accommodating. I cannot thank her and the company enough for making this happen. Can’t wait to order again.
The customer service is wonderful. They rang me within 30 minutes the first time I used them as I had forgotten to add receiver's phone number. Another time I got the address wrong and they sorted it immediately I realised. I use twice a year to send gifts to my son in Hong Kong from UK. They are always delivered on time and are beautifully packaged and of high quality.
Efficiency and speed in processing my order (around 80 gifts sent to our customers) and in sending and delivering the gifts. Very good follow-up. Very satisfied, as I am every year. Thank you very much!
Thank you so much - our daughter was out when the flowers were first delivered and they made a special late delivery as it was her birthday - great customer service, especially when you send from one side of the world to the other.
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