Holiday in White to Democratic Republic Of The Congo
Product ID: 10398
This overflowing basket has everything for a wonderful celebration! Your loved ones will truly enjoy our selection of Local and Imported Chocolate, delicate Cookies with home-made taste and a bottle of White Wine to finish it off.
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 5 North Ryde NSW, Australia
"I was very hesitant to use an unknown online process after several bad incidents in the past but I was so very happy with the results. The service was efficient and the contact from staff was fast and courteous. I was reassured when the ladies at GiftbasketsOverseas immediately noted the special delivery address and the fact that it was for my 90 year old Aunties Birthday. Auntie was surprised and teary at receiving such a wonderful basket and flowers. She was overwhelmed and the envy of her peers and fellow residents. Thank you so much for helping me celebrate a special lady. I can't recommend you highly enough.
Reviewed by Nely Freeman - Rating: 4.2 Australia
"I found Gift Baskets Overseas doing an online search and I can tell you - they are fantastic. Our son is overseas in the Czech Republic and I wanted to surprise him for his birthday - 21st - and everything that Gift Baskets said they would do - they did. They went above and beyond the call of duty to ensure that this gift was received by my son. It was so important to us and they realized it. I would recommend Gift Baskets overseas for anyone who wants exceptional gifts with exceptional service. And in today's world it is very hard to find businesses along with intelligent customer service that take responsibility and truly care! Thank you so much!!! "
Reviewed by P.T. Lopez - Rating: 4.9 New Zealand
"We were looking for a service that could send a holiday gift to a friend of ours who lives in Bucharest, Romania. Experience has shown this is NOT an easy thing to do if trying to mail the gift yourself from the USA (and of course you are quite limited in what you can send from here to Europe, and of course there are Customs charges as well!). With Gift Baskets Overseas, we were able to avoid such difficulties. We picked out a lovely gift basket of goodies for our friend which we assume were sent from the U.K. thereby avoiding Customs fees and exorbitant shipping charges from the U.S. The gift basket arrived on time in Bucharest, and the delivery service there went the extra mile to find our friend who was not at the office that day to insure her gift was delivered. She was very excited and pleased and so are we."
Reviewed by Mrs. Richard Furr - Rating: 4.2 Charlotte NC, USA