Scientifically speaking, a rainbow is a full spectrum of light reflected in the sky. For most of us though, it is something magical, uplifting, caused by a true wonder. That's why we called this basket Gourmet Rainbow. The variety of goodies in it represents the spectrum of colors, as it features various kinds of treats from sweet, such as a Toblerone Chocolate Bar and delicious Cookies; to savory, featuring Salmon, Sesame Crackers, Water Crackers, and Cheese; as well as healthy, including variety of Jam, and English Breakfast Tea. And the appearance of this basket is caused by a special occasion - which can be considered a wonder. An absolute hit.
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.3 North Ryde NSW, Australia
"Even though I did not give GiftBasketoverseas 3 full business days to deliver to Brazil, they made an extra effort to get the gift on time for my mother-in-laws birthday. I was doubtful they could do it, but they came through fantastically providing regular updates and a courtesy email upon delivery. My wife said that my mother-in-law cried when she received the gift and said that the presentation was beautiful. They definitely exceeded expectations."
Reviewed by Paul S - Rating: 4.4 Greenwich CT, USA
"All good they loved it. Thank you and the team very much for your help and going the extra yards for us especially as it did get a bit tricky for a while. Will definitely recommend your company."
Reviewed by Jon M. - Rating: 4.3 Brisbane QLD, Australia
"I gave a very short notice on my order. Giving them less than 2 business days and wanting it delivered on the weekend. Between those two facts, I figured my package wouldn't be on time. But I was pleasantly surprised to realize it arrived exactly when I wanted it to! The service is fantastic and ill definitely be using them again.
Reviewed by Austin - Rating: 4.9 USA
"This option in sending a gift overseas was easy, convenient with a wide variety of choices available. When I made a mistake with my delivery date overseas i received a phone call advising me of the new date. On arrival the gift was met with a very courteous and helpful delivery person and the gift itself was given high praise for its quality, it brightened up my mums day. "
Reviewed by Janet H - Rating: 4.9 Sydney NSW, Australia