Scientifically speaking, a rainbow is a full spectrum of light reflected in the sky. For most of us though, it is something magical, uplifting, caused by a true wonder. That's why we called this basket Gourmet Rainbow. The variety of goodies in it represents the spectrum of colors, as it features various kinds of treats from sweet, such as a Toblerone Chocolate Bar and delicious Cookies; to savory, featuring Salmon, Sesame Crackers, Water Crackers, and Cheese; as well as healthy, including variety of Jam, and English Breakfast Tea. And the appearance of this basket is caused by a special occasion - which can be considered a wonder. An absolute hit.
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.9 North Ryde NSW, Australia
"I wanted to send a gift to my boyfriend in UK and am in one of those developing countries where the use electronic payment system is not available to pay online with a credit card, and my bf's birthday was on Saturday. I googled a weekend delivery facility and thanks God I found Giftbasketoverseas. I sent an email to them seeking confirmation that they would deliver on saturday and got a confiration response in the next 5 min... I was like waouwwwww... what a professional customer service! When order time came I wondered how will I pay? I went through their website and found offline payment methods suitable to my location, -a wire transfer to their bank account or western Union money transfer. I sent the cash via western union and communicated to them MCTN, they collected the cash then asked me for details of my order.. they created it.... The basket was delivered on the right day and at the correct location, my boyfriend was speechless when he received it... I really appreciated the professionalism of the service... Great!"
Reviewed by UWERA M. - Rating: 4.4 Rwanda
"GiftBasketsOverseas are one of the best and most professional online ordering businesses I have ever used. The order I placed in Australia one day was completed and delivered in NZ the next - less than 18 hours later!! My mother in law was absolutely thrilled with the quality and the size of the fresh fruit and food hamper. I will certainly be using them again and again!!"
Reviewed by Tui McKeown - Rating: 4.3 Hampton VIC, Australia
"I ordered a gift basket at Xmas. It was lovely and just as it looked online. I am in Australia and had delivered to USA. Very good service and phone validation. Will be using you again."
Reviewed by Sue Tame - Rating: 5 Australia
"Mike called me today, all emotional and showed me the basket over Skype. He just returned from his business trip in NYC and found the gift at his door steps! I selected the exact gift he wanted, he is happy as a kid. Thank you!"