Fireside Red Wine and Gourmet Snacks to Dominican Republic
Product ID: 50078
Imagine your gift recipient sitting next to a roaring fire on a cold winter night, relaxing and sipping the fine red wine that came in his or her holiday gift delivery from you. The perfect complementary snacks accompany this wine: a savory snack mix and gourmet olives with crackers. This sophisticated gift set comes in a classic gift delivery box with a decorative bow. It's the perfect holiday gift selection for a business associate or for a close friend.
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.3 North Ryde NSW, Australia
"I had a great experience ordering from your site, it took about 5 minutes and the flowers were delivered the next day without any issues. Amazing customer service! Thank you!!"
Reviewed by Konstantin - Rating: 4.8 Moscow, Russia
"All good they loved it. Thank you and the team very much for your help and going the extra yards for us especially as it did get a bit tricky for a while. Will definitely recommend your company."
Reviewed by Jon M. - Rating: 4.6 Brisbane QLD, Australia
"I ordered a Christmas basket for a relative in Italy, as it was close to Christmas I was concerned that it would not be there on delivery date, as it turn out it was delivered the morning after the requested date, however I was aware that it might be a little late as it was stated on the order page. I am very satisfied with the service and my relative was very happy with the basket. I will certainly use this service again."
Reviewed by Franca - Rating: 5 Canada
"I gave a very short notice on my order. Giving them less than 2 business days and wanting it delivered on the weekend. Between those two facts, I figured my package wouldn't be on time. But I was pleasantly surprised to realize it arrived exactly when I wanted it to! The service is fantastic and ill definitely be using them again.