Imagine your gift recipient sitting next to a roaring fire on a cold winter night, relaxing and sipping the fine red wine that came in his or her holiday gift delivery from you. The perfect complementary snacks accompany this wine: a savory snack mix and gourmet olives with crackers. This sophisticated gift set comes in a classic gift delivery box with a decorative bow. It's the perfect holiday gift selection for a business associate or for a close friend.
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.2 North Ryde NSW, Australia
"I work for a company with international clients. I called to confirm the quality and contents of the gift basket, submitted an order on a Friday and it was delivered in Korea early Tuesday morning. Excellent communication through the whole process. They even called me to confirm that the credit card I used on the order was mine! "
Reviewed by Elizabeth - Rating: 4.1 Ottawa, Canada
"I am thankful to find Gift Baskets Overseas - they delivered 22 gift baskets to all of our clients in Europe and Asia. I can speak highly of their customer service: I was able to get my order submitted in Excel file and they handled the rest. I wish most US businesses were as efficient and fast. "
Reviewed by R. D. - Rating: 4.7 USA
"I would go so far to say this is the best customer care I have ever received. This is a very professional company, end to end. The follow up from the confirmation of the order to the delivered goods was perfect."
Reviewed by Kelsey Swaby - Rating: 4.5 Queensland, Australia
"I had a last minute idea to send my friend in Belize a birthday gift basket. As a first time customer, I am delighted with the service. It was delivered right on time and my friend loved it. I especially loved the handwritten note with my message that was included because it gave the basket a personalized touch, as if I'd written it myself. I will definitely be using this company again."