"I recently ordered flowers from Gift baskets overseas for a co-worker of mine in Singapore. Ordering from the US I wasn't sure what to expect. Well let me tell you what to expect is nothing short of EXCELLENCE! The recipient was so delighted she took a picture of the flowers to send to me. I was never so pleased with anything in my life. They were beautiful, reasonable, and the customer service I received was outstanding. Do yourself a favor if you need to order something for overseas use this vendor."
Reviewed by Schaumburg - Rating: 4.7 IL, USA
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 5 North Ryde NSW, Australia
"I ordered a gift basket at Xmas. It was lovely and just as it looked online. I am in Australia and had delivered to USA. Very good service and phone validation. Will be using you again."
Reviewed by Sue Tame - Rating: 4.3 Australia
"It's great to find some online businesses who are able to provide a fast response by email and phone. I was able to call them even at 1 am and someone was always there to answer questions about my corporate order. My family has relatives in Italy and my husband is German, so we were lucky to find a place that delivered almost anywhere in Europe and US. Their prices are on a higher end, yet their customer service and speed of delivery was something I didn't mind paying for."
Reviewed by Deb - Rating: 4.9 England
"I first used Giftbasketsoverseas.com months ago. I placed an order from USA going to Russia. I placed on a Saturday night and it was delivered to my friend on Sunday. I was amazed how quick it was. I just placed my 2nd order on May 3rd another Saturday night and again it was delivered the next day. My friend loved it. Her Mom is going in the hospital for surgery so I just wanted to give them some joy. They forgot to put my card with the message with gift. It really was not a problem but they really stepped up and the next day brought my friend a complimentary box of chocolates. That was a great gesture and I will be using gift baskets solely and will recommend to anyone that will be shipping abroad."