What do I do when they’re not at home?
Sometimes your recipient is not conveniently at home or the office. With other gift basket companies this can make it difficult to deliver your exquisite gift to them, but not with GiftBasketsOverseas.com! We're dedicated to making it easy for you to send luxury gifts anywhere in the world, even when your recipient is in a non-traditional place such as a cruise ship, the hospital, at school, or even at church.
When we make deliveries to special locations such as schools, churches, hotels, hospitals or other restricted offices, it is often the case that our couriers are not allowed into these facilities to deliver the gift directly to the recipient; such deliveries will be made to the reception desk and passed onto your recipient from there. Please note that while these deliveries have a very high success rate, we cannot always verify that your recipient has received the gift - especially if they don't speak English or if we do not have a working phone number for them - and we cannot be held responsible for issues that occur with the gift once it has been delivered to reception.
There are some things you, the customer, can do to help ensure a successful delivery to special locations:
DELIVERIES TO HOTELS
When you complete our order form, please provide the name of the hotel and add a room number to the Address field (if known); otherwise, the gift will be delivered to hotel reception only. If you know the date when your recipient is departing, please specify it in the Comments field of order form.
Please make sure that recipient is allowed to receive packages and confirm that recipient is known in the hotel by the name you specified in the order form. We'll be unable to make a full refund if the package is refused at destination OR hotel staff fails to pass the item to the intended recipient. Select a country where a hotel is located.
DELIVERIES TO HOSPITALS
Please enter the name of the hospital where your recipient staying as well as their room number in the Address field (if known). If you know the date when your recipient is leaving the hospital, please specify it in the Comments field of order form. Alternately, if you don’t know the room number, we can leave it at reception.
Please make sure that recipient is allowed to receive packages and confirm that recipient is known in the hospital by the name you specified in the order form. We'll be unable to make a full refund if the package is refused at destination OR hospital staff fails to pass the item to the intended recipient. Select a country where a hospital is situated.
DELIVERIES TO SCHOOLS
It’s easy to send your gifts to teachers or students. Simply enter the name, address, and phone number of your recipient’s school, as well as their classroom number or dorm room number, into the Address field of the order form. Also, please specify in the Comments field whether the recipient is a student or a staff member. You may also wish to look into the school’s policies regarding surprise deliveries to ensure that our delivery does not interrupt class or violate school policy. Select a country location of a school.
DELIVERIES TO CRUISE SHIPS
Please include the following information in the Address field on the order form: Cruise Ship Line, Departure Port, Cabin Number, and Reservation number. If more space is needed, please use the Comments field on our order form. Select a location of a cruise ship port.
DELIVERIES TO CHURCHES/TEMPLES
To deliver a gift to a church or temple, please include the name and address of the church or temple in the Address field on the order form. Also, please specify in the Comments field on the order form whether the recipient works in the church or is just visiting for the day of delivery. Select a country where a church is located.
Please note: we'll be unable to take responsibility for delivery delay or failure due to recipient's organization declining to accept the gift.
Don’t see your recipient’s location listed here? Don’t worry! Just get in touch with us, tell us where your recipient is, and we’ll make sure your special delivery goes where you want it!