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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4
North Ryde NSW, Australia


Wedding Gifts

Product ID: 100000405


Spectacular


USD $634.95



Product ID: 100000324


Newborn and Young Mom Double Present for a Baby Girl


USD $149.95




Product ID: 12000091


Chocolate Lover Deluxe Gift Set with Veuve Clicquot


USD $559.95



Product ID: 12000087


Chocoholic Surprise with Merlot


USD $299.95




Product ID: 50206


Love of a Lifetime


USD $234.95



Product ID: 50115


Vintage Champagne and Romance


USD $359.95




Product ID: 1787


Thorntons Chocolates Classics gift set


USD $49.95



Product ID: 1786


Thorntons Chocolates Premium Classics


USD $54.95




Product ID: 1191


For Your Golden Moment


USD $149.95



Product ID: 1183


Sweet Flavors


USD $174.95




Product ID: 1176


A Taste Of The Good Life


USD $199.95



Product ID: 1173


5 Star Gourmet


USD $949.95




Product ID: 1171


Champagne Hamper


USD $449.95



Product ID: 823


Champagne For Toasting


USD $209.95




Product ID: 802


Wintry Treats


USD $284.95



Product ID: 732


Powder Puff Bouquet


USD $84.95




Product ID: 730


Brilliant Beauty Bouquet


USD $89.95



Product ID: 510


Connoisseurs Delight Gift Basket


USD $99.95




Product ID: 490


Sweet Success Gift Set


USD $149.95



Product ID: 476


A Perfect Pair Fruit Basket


USD $184.95




Product ID: 444


Ultimate Gourmet Party Gift Box


USD $319.95



Product ID: 435


Pure Elegance Gift Set


USD $109.95




Product ID: 422


Fruit and Bubbly Gift Basket


USD $184.95



Product ID: 420


Tropical Fruit and Gourmet Snacks


USD $159.95



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