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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4
North Ryde NSW, Australia

Wedding Gifts

Product ID: 100000405


USD $634.95

Product ID: 100000324

Newborn and Young Mom Double Present for a Baby Girl

USD $149.95

Product ID: 12000091

Chocolate Lover Deluxe Gift Set with Veuve Clicquot

USD $559.95

Product ID: 12000087

Chocoholic Surprise with Merlot

USD $299.95

Product ID: 50206

Love of a Lifetime

USD $234.95

Product ID: 50115

Vintage Champagne and Romance

USD $359.95

Product ID: 1787

Thorntons Chocolates Classics gift set

USD $49.95

Product ID: 1786

Thorntons Chocolates Premium Classics

USD $54.95

Product ID: 1191

For Your Golden Moment

USD $149.95

Product ID: 1183

Sweet Flavors

USD $174.95

Product ID: 1176

A Taste Of The Good Life

USD $199.95

Product ID: 1173

5 Star Gourmet

USD $949.95

Product ID: 1171

Champagne Hamper

USD $449.95

Product ID: 823

Champagne For Toasting

USD $209.95

Product ID: 802

Wintry Treats

USD $284.95

Product ID: 732

Powder Puff Bouquet

USD $84.95

Product ID: 730

Brilliant Beauty Bouquet

USD $89.95

Product ID: 510

Connoisseurs Delight Gift Basket

USD $99.95

Product ID: 490

Sweet Success Gift Set

USD $149.95

Product ID: 476

A Perfect Pair Fruit Basket

USD $184.95

Product ID: 444

Ultimate Gourmet Party Gift Box

USD $319.95

Product ID: 435

Pure Elegance Gift Set

USD $109.95

Product ID: 422

Fruit and Bubbly Gift Basket

USD $184.95

Product ID: 420

Tropical Fruit and Gourmet Snacks

USD $159.95

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