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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4.5
North Ryde NSW, Australia




Product ID: 1813


Untraditional


USD $89.95



Product ID: 1810


Natural Selection


USD $94.95




Product ID: 261


Sachertorte


USD $69.95



Product ID: 262


Old World


USD $99.95




Product ID: 263


The Best Of Both Worlds


USD $44.95



Product ID: 264


Sweet Tooth Surprise


USD $99.95




Product ID: 964


I Give You All


USD $69.95



Product ID: 1788


Holiday Elegance


USD $74.95




Unique Treasures Product ID: 40003


Unique Treasures


USD $99.95



Select a basket to meet your type and budget and trust our designer to come up with the best option to meet your specifications! Product ID: 10000


Gift Basket Magic


Price Selection



Product ID: 1149


Sweet and Savory Classics with Red Wine


USD $74.95



Product ID: 12000116


Sweet Delights Christmas Edition


USD $94.95




Festive-Chocolate-Gift-Tower-Small Product ID: 2035


Holiday Chocolate Tower


USD $99.95



Product ID: 135


Rose Selection


Price Selection