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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4
North Ryde NSW, Australia




Product ID: 113


Love is a Rainbow


USD $64.95



Product ID: 115


Exotic Delights


USD $99.95




Product ID: 122


Finest Treasures


USD $99.95



Product ID: 127


Berry Delicious


USD $69.95




Product ID: 129


Cheesecake To Die For


USD $94.95



Product ID: 131


Mango Madness Cheesecake


USD $69.95




Product ID: 132


Simply Cheesecake


USD $59.95



Festive-Chocolate-Gift-Tower-Small Product ID: 2035


Holiday Chocolate Tower


USD $99.95




Product ID: 921


Holiday Greetings Bouquet


USD $99.95



Product ID: 1706


Holiday Chocolate Assortment


USD $69.95




Product ID: 1727


Gourmet Selection


USD $79.95



Product ID: 1729


Unusual Combo


USD $74.95




Product ID: 1731


Coffee and Snack Collection


USD $74.95



Product ID: 1735


Christmas Morning Gift Mug


USD $64.95