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"It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"

Reviewed by Andre T -
Rating: 4.1
North Ryde NSW, Australia



Personalized Gifts by price: Under $100 | $100-$200 | Over $200 | All Price Levels

Product ID: 1092


Rosewood Writing Set


USD $74.95



Product ID: 1093


Personalized Coffee Mug


USD $49.95




Product ID: 1095


Memory Box


USD $64.95



Product ID: 1197


Birthday Surprise


USD $94.95




Product ID: 782


Sugar and Spice Carrot Cake


USD $84.95



Product ID: 1163


Never Forget


USD $89.95




Product ID: 1091


Floating Globe Executive Decoration


USD $114.95



Product ID: 198


Family Recipe Box


USD $79.95




Product ID: 1084


World Traveler Pocket Compass


USD $209.95



Product ID: 1090


The Mighty Pen


USD $134.95




Product ID: 1101


A Nip While Golfing


USD $84.95



Product ID: 1130


Beautiful Sentiments Necklace


USD $174.95




Product ID: 1083


Leather Watch Case


USD $154.95



Product ID: 1085


Go Anywhere Leather Travel Case


USD $269.95