The customer service is wonderful. They rang me within 30 minutes the first time I used them as I had forgotten to add receiver's phone number. Another time I got the address wrong and they sorted it immediately I realised. I use twice a year to send gifts to my son in Hong Kong from UK. They are always delivered on time and are beautifully packaged and of high quality.
This holiday season my company had over 50 recipients in all parts of Europe and Canada, I worked with Alyssa Bell on this order, and I have to say the communication was absolutely on point at all times. She made sure we were a part of the process every step of the way, and our clients were so happy with their baskets. Thank you, Alyssa, for making our experience here at Segpay great! We will not use anyone else going forward for our overseas clients other than this company!
Ordered international baskets for Turks & Caicos and the Bahamas, and the recipients loved them! Mariana's communication was impeccable, responding promptly to all inquiries. The thoughtful curation, timely delivery, and exceptional service make this international basket provider highly recommended.
Employees loved the gift, they even praised us for all the details and content!
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